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about pingpong

Breaking down barriers in cross-border trade

Money moves around the world every second of every day. At PingPong, we believe something so commonplace, so essential to business operations—such as sending funds to a supplier or making payments to your employees—shouldn’t be so complicated. But it often is.

That’s where we come in. PingPong’s purpose is to empower enterprises to grow globally and send, receive, and manage money with ease.

PingPong is dedicated to advancing the world of digital commerce and building long-lasting financial partnerships with global corporations, big and small.

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CEO Profile

How we got our start

PingPong’s journey began when CEO Robert Chen—armed with an MA in Mathematics and years of experience at the world’s top financial institutions—discovered the immense challenges e-commerce businesses faced when trying to expand globally.

Established in 2015 in New York by a team of close friends and professionals, PingPong was created with a mission to empower enterprises to expand globally, reach more customers, and keep more of their earnings.

With nearly a decade under its belt, PingPong has thrived, serving 1+ million customers, obtaining 55 financial licences, and facilitating $100+ billion USD in transactions.

COMPANY ACCOLADES

Our recent awards and recognition

CB Insights Logo
World’s Top 250 Fintech Startups of 2020
(CB Insights)
Forbes Logo
Top 100 Companies
of 2022, Global Digital Trade Industry
(Forbes China)
FXC Logo
Top 100 Global Cross-Border Payment Companies of 2023 (FXC Intelligence)
HURUN Logo
2023 Global Unicorns List
(Hurun)

What’s happened along the way

2023

Appointed David Messenger CEO, Global Business

Obtained an Electronic Money Institution (EMI) licence from UK Financial Conduct Authority (FCA)

Approved by the Monetary Authority of Singapore (MAS) to operate as a Major Payment Institution (MPI)

Received Australian Financial Services Licence (AFSL) from the Australian Securities and Investment Commission (ASIC)

2022

Surpassed $100 billion USD in cumulative transaction volume

2021

Surpassed $80 billion USD in cumulative transaction volume

Launched 3 new products

2020

Upgraded to an EMI licence in Luxembourg

Named one of the world’s top 250 fintech startups by CB Insights

Reached 1 million customers

2019

Reached a valuation of $1 billion USD

Expanded to India, Vietnam, and Singapore

2018

Launched  Business Intelligence services and Tax SaaS products

Launched Working Capital Management product Light Year for e-commerce sellers

2017

Became the first Chinese fintech company to secure a Payment Institution (PI) Licence in Luxembourg

Launched in Japan

2016

Partnered with major banks and marketplaces, including Citibank, Wells Fargo, Wish, and UnionPay

Became a verified payment service provider on Amazon Seller Central

2015

Founded in New York and established headquarters in Hangzhou, China

Reached a monthly transaction volume of $3 million USD

Received Money Service Business (MSB) license by America FinCEN

Obtained Money Transmitter License (MTL) in multiple US states

global presence

1000+ employees. 30 offices.
11 countries. 1 team.

With offices and employees around the world, PingPong is uniquely positioned to serve companies on a global scale with local expertise.

World Map
North America
New York
San Mateo
Europe
London
Luxembourg
Asia
Bangalore
Jaipur
Hanoi
Singapore
Ho Chi Minh City
Jakarta
Shenzhen
Hangzhou
Zhengzhou
Dalian
Suzhou
Shanghai
Yiwu
Xiamen
Beijing
Hong Kong
Guangzhou
Seoul
Tokyo

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